1Introduction
Ajod Realty ("we", "us", "our") operates ajodrealty.shop and provides property consultancy services including buying, selling, renting and investment advisory for residential and commercial real estate. This Privacy Policy explains what personal information we collect when you use our website or services, how we use it, and the choices you have.
By using ajodrealty.shop, submitting an enquiry, or engaging our services, you agree to the collection and use of information in line with this policy.
2Information we collect
We collect information in the following ways:
- Contact details — name, phone number, email address, and city, when you fill our enquiry form or call us.
- Property preferences — budget, preferred locations, property type, and whether you are looking to buy, sell, rent or invest.
- Transaction-related documents — such as identity proof, sale deeds, or property tax receipts, only when shared voluntarily as part of an active buying, selling or rental process.
- Usage data — pages visited, time spent, device and browser type, collected automatically when you browse our website.
- Communication records — call recordings, chat transcripts, or email correspondence with our consultants, kept for quality and reference purposes.
3How we use your information
We use the information we collect to:
- Match you with suitable property listings based on your stated budget and preferences
- Arrange site visits and coordinate with property owners, developers or tenants on your behalf
- Provide loan or home-financing comparisons when requested
- Send updates about new listings, price changes, or the status of your enquiry
- Improve our website, services and customer support
- Comply with legal, regulatory or tax obligations related to property transactions
4Sharing with third parties
We do not sell your personal information. We may share relevant details with:
- Property owners, developers or landlords — only when needed to process a specific enquiry or visit you have requested
- Bank and NBFC partners — if you ask us to help compare or arrange a home loan
- Legal and documentation partners — such as advocates or registration agents assisting with your transaction
- Service providers — such as hosting, analytics, or SMS/WhatsApp notification providers who process data on our behalf under confidentiality obligations
We only share what is necessary for the specific service you've requested — never your full profile or documents without your knowledge.
5Cookies & tracking
Our website uses cookies and similar technologies to remember your preferences, understand how visitors use the site, and improve performance. You can disable cookies through your browser settings, though some features of the site may not function correctly without them.
6Data security
We use reasonable technical and organisational measures — including access controls and secure storage — to protect your information from unauthorised access, alteration or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7Data retention
We retain your personal information for as long as needed to provide our services, respond to your enquiries, and meet legal or tax record-keeping requirements. Documents shared for a completed transaction are retained only as long as required by applicable property or financial regulations, after which they are securely deleted.
8Your rights & choices
You may:
- Ask us what personal information we hold about you
- Request correction of inaccurate details
- Request deletion of your information, subject to any legal retention requirements
- Opt out of promotional calls, SMS or WhatsApp updates at any time
To exercise any of these rights, contact us using the details below.
9Children's privacy
Our services are intended for individuals aged 18 and above who are legally able to enter into property transactions. We do not knowingly collect information from minors.
10Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page will indicate the most recent revision. Continued use of our website after changes means you accept the updated policy.